There are several reasons why comissions may not display properly on the report(s). The first thing to check is the Commission Locked column which is the rightmost column of report. If you see a ‘1’ or a ‘2’ in this column that means that the commission is locked and is not automatically re-calculated every time… Read more.

First, open Task Manager and see if Simple Accounting is still running or has ‘stopped responding’. If it is still running, the next question is: ‘Has this operator recently installed new hardware of some kind?’ If so, it’s important to keep in mind that Simple Accounting ‘remembers’ the hardware for each Employee ID (ie. the… Read more.

When running a Period Update You may see the above warning. The message means that your Customer Aging report does not match the G/L balance for the controlling Accounts Receivable account. Normally, the total of your customer aging should match your G/L A/R balance. Similarly the total of your vendor aging should match your G/L… Read more.

When I attempt to run a Query, I get an ‘Error 90’ message followed by ‘Bad Or Invalid Filter Option specified.’ This can happen if the Filter Option is invalid, ie. it refers to a field in the database which does not exist. Most often this is because the option was misspelled. Try this: Determine… Read more.

When I attempt to run a Query, I get an ‘Error 90’ message followed by ‘No Sort Option specified.’ This can happen if the Sort Option is invalid, ie. it refers to a field in the database which does not exist. Most often this is because the option was misspelled. Try this: Determine the Module… Read more.

By far the most common reason this can happen is that the BackOrderPercentage Global Option is set to zero. That effectively turns this feature off. MODULE: UpdateSalesOrderStatus PARAM: BackOrderPercentage DEFAULT VALUE: 10 The default value is 10 (percent) but any value other than zero will enable the feature.