Troubleshooting
The Program Locks Up For One Employee When Accessing A Certain Function
First, open Task Manager and see if Simple Accounting is still running or has ‘stopped responding’. If it is still running, the next question is: ‘Has this operator recently installed new hardware of some kind?’
If so, it’s important to keep in mind that Simple Accounting ‘remembers’ the hardware for each Employee ID (ie. the position of each window, the printer connections, etc.)
- Log in as an Admin.
- Go to FILES|Employees,
- Select that Employee
- Delete -all- that Employee’s User Options.
This will force Simple Accountingto reset all those settings according to their defaults.
