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Troubleshooting

Crashes

The Program Locks Up For One Employee When Accessing A Certain Function

First, open Task Manager and see if Simple Accounting is still running or has ‘stopped responding’. If it is still running, the next question is: ‘Has this operator recently installed new hardware of some kind?’ If so, it’s important to keep in mind that Simple Accounting ‘remembers’ the hardware for each Employee ID (ie. the… Read more.

Posted In: Troubleshooting

Window Won’t Open

Occasionally you may click on a menu to open a window and nothing happens. The program doesn’t ‘crash’; it seems stuck. One cause is that the window is actually open, but is beyond the screen. This usually happens when an Employee has logged in from two separate machines which have very different screen sizes with… Read more.

Posted In: Troubleshooting

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