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Administrators Guide

Ollie (short for ‘On-Line Internet Extensions’) is an e-commerce program used in conjunction with our Simple Accounting for Forms Experts (SAFE) operations software.

Main Features

Ollie enables users of any Java Script-based web browser to perform the following main tasks:

  • Enter releases of items from your organization’s inventory or other sources.
  • 2. Enter new orders to re-stock your warehouse.
  • 3. Enter orders for personalized products, such as business cards or letterhead, using any
    Adobe Acrobat™ document as a template.
  • 4. Run various reports to monitor and manage your stock.
  • 5. Communicate with users within your company, as well as your distributor via web-based e-mail.
  • 6. Track your orders via common carriers such as UPS, FedEx and DHL.
  • 7. Seamlessly link to other e-commerce sites as provided by your administrator. Additionally, Ollie is highly customizable for your company.

Who Should Read This Document?

This document is for everyone who will manage Ollie. It refers to procedures discussed in the Ollie End User Guide so it is suggested that you read that document first before proceeding further.

How It Works

Ollie is installed on a web server which has a network connection to SAFE. Thus, all activities
performed by users in Ollie automatically update SAFE in real-time. This means that transactions are processed as quickly and efficiently as possible. You will need the following in order to use Ollie:
1. A web browser with Javascript and Cookies enabled that has access to the Ollie web site.
2. The Adobe Acrobat Reader program which is freely available from www.adobe.com.
We also highly recommend that users have a basic understanding of their web browser and common browser terms, such as hyperlinks, submitting a form and so on. If you’ve used any on- line e-commerce program in the past (such as eBay or Amazon) then you know everything you need to know!

Who Will Use Ollie

There are five types of people who will use Ollie:

  • Users: These are the people who will place orders and releases. Users can each have privileges as to what they can specifically order or release.
  • Approvers: These are the next level up the chain. An Approver can do everything a user can do, but they are also responsible for approving orders placed by users which are subject to various constraints (for example, orders above a certain dollar amount or for certain products.) If an order requires approval, the Approver must OK it, before it will be acted upon by your Distributor. Approvals may be multi-layered. If your company sometimes requires certain orders to be approved by more than one person, an Approver can be set up for ‘Approving the Approver’, again based on various order constraints.
  • Administrators: Actually there are three types of Administrators in Ollie (although one person can perform the tasks of the first two types.)
    • The User Administrator (UA) is responsible for answering questions from users regarding their orders. The UA’s e-mail and profile are visible to all users. The UA can be set to receive an e- mail CC of all activity in Ollie in order to audit the system.
    • The System Administrator (SA) is responsible for setting various company wide options, including the overall look and feel of Ollie. Some options include:
      · System Language (currently American English, British English and Mexican Spanish are available with more coming!)
      · Color schemes
      · Logos
      · Imprinted Order Templates
    • The Distributor Administrator (DA) is, of course the provider of your orders and is running SAFE software to provide fulfillment. This person has responsibility for setting up various system options which relate to the proper functioning of the web site. This person can also be set to receive a CC of every ordering activity in Ollie, again for auditing purposes. They are the person to whom users will be referred when they have questions regarding their orders not handled by the UA or SA.
  • How We Can Help

    If you've been concerned about the complexities of e-commerce, don't worry! We can help your business get it all together in the following ways:

    • We can sell or lease you all the hardware you need. As Authorized IBM, Microsoft, Novell, Dell and Digital Network Resellers, we have the expertise to get you installed and running the right way. We will pre-install and test and configure your equipment so it's ready to run the moment we flip the switch. And we'll back our work with a three year warranty.
    • We can provide the Networking Solutions you need to connect users in your office, remote offices, customers and salespeople on the road.
    • We can objectively and independently vet hosting services and ISPs. We can deploy Ollie and WebSAFE and take care of all the paperwork.
    • We can come to your site and provide comprehensive training for all our products, including SAFE, Ollie, WebSAFE and ThinSAFE with courses specifically for network administrators, office employees, and sales people in the field.
    Last Revision: 11.12.2012
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