Troubleshooting
Generated Acrobat PDF Is Blank
You generate a PDF from a report and it appears blank. Typically this will occur when you are running Simple Accounting via Terminal Services, Remote Desktop or Citrix.
There is always a small time-delay between when Simple Accounting passes off the report to the server to create the PDF. If there is a failure to communicate, this can happen if the network hiccoughs at just the right moment. The code assumes the connection will be constant… as in a local area network… but if you’re working via T/S of course there can be occasional ‘dropouts’ just like a cell phone.