You generate a PDF from a report and it appears blank. Typically this will occur when you are running Simple Accounting via Terminal Services, Remote Desktop or Citrix. There is always a small time-delay between when Simple Accounting passes off the report to the server to create the PDF. If there is a failure to… Read more.

When I attempt to run a Query, I get an ‘Error 90’ message followed by ‘Bad Or Invalid Filter Option specified.’ This can happen if the Filter Option is invalid, ie. it refers to a field in the database which does not exist. Most often this is because the option was misspelled. Try this: Determine… Read more.

Cleaning Up PDF Documents Not all PDF files are created equal. The way in which a PDF document is generated makes a difference, and PDFs generated by third party tools in particular can vary in quality. PDF documents can also become corrupted. To check how the file was created: In Acrobat 6, select File >… Read more.

I cannot print customer invoices in the Sales Order Browse for a number of tagged invoices. However, I can print other forms. I can also print one invoice at a time. The customer(s) you are trying to print invoices for a set up for Summary Billing. You can only print invoices one at a time… Read more.

When I print in Simple Accounting, the Print Preview appears, but when I click the Print icon to send to the printer, nothing appears. Sometimes I also get the following message: Error Writing to Device: LPT1 Can you print from other applications? If the answer is ‘No’, you need to press [Start], then [Settings], then… Read more.

Check to see that you have installed the USPS PostNet and Code 3 of 9 bar code fonts included with Simple Accounting. These must be installed using the Windows Font Installation utility. See Installing Bar Code Fonts for instructions on how to do this.