Troubleshooting
Troubleshooting Data Entry
Browse Boxes Show No Data Or All -1s!
Press Ctrl-Alt-W. Simple Accounting can save the size and position of each for each Employee. This option is enabled in User Options. However, there can be a problem. If you have this enabled and you switch monitors or you log in on another machine with a different sized monitor, this sizing information stored in your… Read more.
Posted In: TroubleshootingI Am Unable To Save A Record When I Press OK
When you press [Ok] to save a record of any type, the program checks each field to make certain it has a valid entry. The cursor will be placed on the first field that is invalid in any way. Since Version 7.0. If the field is the ID for the record, the field can no… Read more.
Posted In: TroubleshootingAfter deleting the items from a transaction, the transaction seems to disappear
All Simple Accounting transactions are automatically deleted as a whole when there are no more line items. That is why we recommend care in deleting all line items until you are certain that the transaction is unneeded.
Posted In: TroubleshootingI can’t seem to enter a valid password at various points
Passwords are case-sensitive. If part of your password is in lower-case letters, check to see if you have the <CapsLock> key active.
Posted In: TroubleshootingI entered the wrong code in a character field, how do I blank out the field?
Press Ctrl/Y to blank out the entire field, or Ctrl/T to delete only the characters to the immediate right of the cursor.
Posted In: TroubleshootingI need to enter 20,000 in a Quantity field, but the field will only accept numbers up to 9999.999
Since you will most often be costing and pricing on a per thousand basis, enter the value the same way and enter ‘M’ in the U/M. So if you need to order 20,000 labels, enter 20.000 in the Quantity field and M in the U/M field.
Posted In: Troubleshooting