Most often, we will use the term credit memo as a shorthand for customer credit memo, except when we are explicitly discussing vendor invoices or bills.
In Simple Accounting, a credit memo simply refers to an invoice with a negative grand total. Therefore, credit memos are accessed right along with all other invoices from the Sales Order Browse. A sales order becomes a credit memo invoice when you press the Print button from this browse and select Invoice. If the grand total is less than zero, then the invoice is considered a credit memo.
You can identify a credit memo in a number of ways:
- They appear in green in the sales order browse.
- They have a system assigned invoice number. These numbers are set in FILES|Sales Order Options.
- They appear under the Invoices tab in the sales order browse, and, if they are still open, under the Open Invoices tab as well.
- They have a Payment Status code of C.