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Archive for 2011

I entered the wrong code in a character field, how do I blank out the field?

12/09/11

Press Ctrl/Y to blank out the entire field, or Ctrl/T to delete only the characters to the immediate right of the cursor.

Posted In: Troubleshooting

I need to enter 20,000 in a Quantity field, but the field will only accept numbers up to 9999.999

12/09/11

Since you will most often be costing and pricing on a per thousand basis, enter the value the same way and enter ‘M’ in the U/M. So if you need to order 20,000 labels, enter 20.000 in the Quantity field and M in the U/M field.

Posted In: Troubleshooting

I entered the wrong number in a numeric field and now I can’t seem to correct it

12/09/11

Press <Home> to move to the far left of the field, and re-type the proper value. For whole numbers, you may simply type the number, with only the decimal point. The trailing zeroes will automatically be included by the program.

Posted In: Troubleshooting

I can’t seem to save any records. Whenever I press [Ok] the cursor moves to a date entry control in the window

12/09/11

Most data entry windows have one or more controls which are required. This means that the record cannot be saved until something is entered into each required control. You will not be able to save a record until all such fields are completed in the window.

Posted In: Troubleshooting

I can’t move from the current data entry field on to the next one by pressing

12/09/11

Many data entry fields require that you enter a certain value before you can exit that field. For example, you can’t enter a invalid date such as 13/32/91 in a date field. Others require that you enter something, that is, you can enter anything you want, but you may not leave the field blank. Press… Read more.

Posted In: Troubleshooting

Cannot Print Invoices for Tagged Selections

12/09/11

I cannot print customer invoices in the Sales Order Browse for a number of tagged invoices. However, I can print other forms. I can also print one invoice at a time. The customer(s) you are trying to print invoices for a set up for Summary Billing. You can only print invoices one at a time… Read more.

Posted In: Troubleshooting

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