Home » Troubleshooting » Miscellaneous Issues » When I send faxes from my desktop, they appear to send but get stuck in the Outbox

Troubleshooting

When I send faxes from my desktop, they appear to send but get stuck in the Outbox

You will need to run the utility DelFix which is included with WinFAX. Here’s how:

  1. Click Start, point to Find and choose Files or Folders. The Find dialog box appears.
  2. Choose the drive on which you installed WinFax from the Look In drop-down list.
  3. In the Named field, type…

    REBUILD.BAT

    …then click [Find Now]. Windows will find and display all files matching your search criteria in the lower half of the Find dialog box.

  4. Double click REBUILD.BAT to run it. A dialog box appears, prompting you to select a database to rebuild.
  5. Locate your WinFaxDATA directory and select the default.
  6. Last Revision: 09.27.2012
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