A member of the Simple Accounting for Forms ExpertsÔ family of software
from Suntower Systems

Ollie (short for ‘On-Line Internet Extensions’) is an e-commerce program used in conjunction
with our Simple Accounting for Forms Experts operations software (SAFE).
Ollie enables users on any Java-based web browser to enter their own orders and releases, track
their shipments and obtain up to the minute usage reports.
How It Works
Ollie is installed on a web server which has a network connection to SAFE. Thus, all activities
performed by users in Ollie automatically update SAFE in real-time. This means that
transactions are processed as quickly and efficiently as possible.
There are three levels of interaction with Ollie: Users, Administrators and the Processor. Users
and Administrators run Ollie from within their browser by connecting to your web site in exactly
the same way they would access any other web page. Screen response is quite snappy, even at
56k modem speeds. The Processor runs SAFE which receives activity from all Ollie Users and
provides fulfillment.
Users
Each User is assigned a User ID and password which they must use in order to log in to Ollie at a
particular Site. A Site refers to a branch office, or department within your organization. Each
User is assigned to only one Site. You may have as many Users at a Site as you like and as many
Sites as you like. Each user sees only his/her own products and orders.
Once logged in, Users can perform the following functions:
· Enter orders for new items which may or may not require printing specifications. These
orders may or may not include imprinting. Each product may include a preview image of the
item to be ordered.
· Enter releases of products which are already in storage, or which are marked as always
available
· Review Order History for a particular product or all their orders by date
· Track existing orders using UPS or FedEx tracking numbers
· Send and receive messages to and from the Administrator or the Processor
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Further, each User may be restricted as to the functions he/she may perform at that Site. (For
example, one User may be allowed to order a particular templated product, while another may
only be permitted to release certain office products.)
Administrators
An Administrator is a User at a particular Site who is in charge of all Users at that Site. The
Administrator may review orders, products and activity from all Users at that Site. Additionally,
an Administrator can place orders or releases on behalf of any User at that Site.
Individual Users can be set up so that every order or release is first forwarded to that location’s
Administrator for approval before being transmitted to the Processor.
One Administrator in your company may be assigned as a Super-Administrator. The Super-
Administrator is able to perform all the functions of an Administrator for every Site. In other
words, the Super Administrator has the ability to review and manage orders for all Users
anywhere in your organization.
Processor
The Processor runs our SAFE operations software which automatically receives orders from
Users and Administrators at all Sites and provides the services necessary to fulfill these requests.
As orders are received and executed on by the Processor, Users and Administrators immediately
see these changes when they log into Ollie.
Frequently Asked Questions
What software do I need to
run Ollie on my own web
server?
1) Ollie
2) SAFE!
3) The Soft Velocity Application Broker
4) Microsoft NT Server 4.0 or Windows 2000 Server, and IIS
Can Users see each others
orders?
Each user sees only his/her own orders. Only users designated as Administrators for a particular
Site may have access to all orders from that customer. Further customization may be achieved
using Simple Accounting Security Extensions
What is the Application
Broker?
The Application Broker is really a ‘translator’ of sorts. It runs on the web server and translates
SAFE data into HTML pages on the user’s browser. It must be installed on the web server Ollie
runs on—either in your office or at your ISP. If you host Ollie at your ISP, your ISP must be
willing to run the Application Broker which is why we publish a list of ISP partners.
The Application Broker provides platform-independence. Since the Application Broker
generates standard HTML pages, the end-user computer can be almost any machine with a Javaenabled
browser. This means that, although SAFE is a Windows program, you can run Ollie
from any browser on Macintosh, Unix or other operating systems.
Can Users see a preview of
what they are ordering?
Yes! You may link a graphic to every product (both full-size and thumb-nail). And, soon we
will ship a complete template preview system, so that users can see their order, including specs
and imprinting on screen! are available from Suntower Systems.
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What about other types of
files? Can Users download
or print documents?
You can also link products to many other types of files, such as Adobe Acrobat PDFÒ files.
This allows users to view important documents and print them on demand.
How many Users can run
Ollie simultaneously?
By default, 50. If you need more than 50 simultaneous users, additional user licenses are
available from Suntower Systems. Note, however, that the maximum number of simultaneous
users also depends greatly on the performance of your web server.
How is Ollie configured.
Who decides which Users
can do what?
Since Ollie is essentially a ‘front-end’ for SAFE, all configuration of Users and Administrators
is done for you by your Processor, using SAFE.
What about security?
Could someone break into
our site?
Ollie enables the Secure Sockets Layer (SSL) found on most Web servers. This is the encryption
standard of the industry. It prevents unauthorized users from intercepting your data off the net.
Your Processor can also implement data encryption to SAFE data files to prevent users from
copying Ollie or SAFE data to other computers.
Can we customize the look
and feel of our web site?
Can we prevent some users
from accessing Ollie while
still allowing them access
to general information?
To some extent. In order to keep Ollie economical, many features of Ollie are pre-configured to
meet the needs of the widest variety of Users. However, many aspects of Ollie are modifiable to
taste using standard web pages. These include:
– Color schemes
– Logos and graphics
– All function icons
How We Can Help
If you’ve been concerned about the complexities of e-commerce, don’t worry! We can help get it
all together for you in the following ways:
· We provide ongoing technical documentation and instruction over the internet, including
multi-media tutorials for all major functions of Ollie and SAFE. Contact your Processor
to obtain these..
· We can sell or lease you all the hardware you need. As Authorized IBM Network
Resellers, we have the expertise to get you installed and running the right way. We will
pre-install and test Ollie so it’s ready to run the moment we flip the switch. And we’ll
back our work with a three year warranty.
· We can provide the Networking Solutions you need to connect users in your office,
remote offices, customers and salespeople on the road.
· We can set you up with an ISP if you wish to host Ollie remotely. We can pre-install
Ollie on their server and take care of all the paperwork necessary to getting your WWW
address.
· We can come to your site and provide comprehensive training on the use of Ollie for both
your network administrator, office employees, and sales people in the field.