Home » Troubleshooting » Printing Issues » Generated Acrobat PDF Is Blank

Troubleshooting

Generated Acrobat PDF Is Blank

You generate a PDF from a report and it appears blank. Typically this will occur when you are running Simple Accounting via Terminal Services, Remote Desktop or Citrix.

There is always a small time-delay between when Simple Accounting passes off the report to the server to create the PDF. If there is a failure to communicate, this can happen if the network hiccoughs at just the right moment. The code assumes the connection will be constant… as in a local area network… but if you’re working via T/S of course there can be occasional ‘dropouts’ just like a cell phone.

Last Revision: 07.15.2014
x

Contact

How Can We Help?

Other Ways To Reach Us

Sending your message. Please wait...

Thanks for sending your message! We'll get back to you shortly.

There was a problem sending your message. Please try again.

Please complete all the fields in the form before sending.

x

Add this topic to your list of favorites?