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Troubleshooting Miscellaneous Issues

The Dialer will not dial my phone numbers

First, check that you have selected the proper communications port for the Auto-Dialer in SETUP|User Options. If that is properly set, go to the Windows Control Panel Device Manager and check the status of your modem; the problem is most likely in your Windows set up, or with your hardware.

When I send faxes from my desktop, they appear to send but get stuck in the Outbox

You will need to run the utility DelFix which is included with WinFAX. Here’s how: 1. Click Start, point to Find and choose Files or Folders. The Find dialog box appears. 2. Choose the drive on which you installed WinFax from the Look In drop-down list. 3. In the Named field, type… REBUILD.BAT …then click [...]