Articles
Troubleshooting Data Entry
After deleting the items from a transaction, the transaction seems to disappear
All Simple Accounting transactions are automatically deleted as a whole when there are no more line items. That is why we recommend care in deleting all line items until you are certain that the transaction is unneeded.
I can’t seem to enter a valid password at various points
Passwords are case-sensitive. If part of your password is in lower-case letters, check to see if you have the <CapsLock> key active.
I entered the wrong code in a character field, how do I blank out the field?
Press Ctrl/Y to blank out the entire field, or Ctrl/T to delete only the characters to the immediate right of the cursor.
I need to enter 20,000 in a Quantity field, but the field will only accept numbers up to 9999.999
Since you will most often be costing and pricing on a per thousand basis, enter the value the same way and enter ‘M’ in the U/M. So if you need to order 20,000 labels, enter 20.000 in the Quantity field and M in the U/M field.
I entered the wrong number in a numeric field and now I can’t seem to correct it
Press <Home> to move to the far left of the field, and re-type the proper value. For whole numbers, you may simply type the number, with only the decimal point. The trailing zeroes will automatically be included by the program.
I can’t seem to save any records. Whenever I press [Ok] the cursor moves to a date entry control in the window
Most data entry windows have one or more controls which are required. This means that the record cannot be saved until something is entered into each required control. You will not be able to save a record until all such fields are completed in the window.
