Articles
Getting Started
What about technical support?
One of our primary goals is to avoid technical support calls if at all possible. Because many, if not most, support calls shouldn’t happen in the first place. Either the program is too hard to use, does not function properly, or is not documented accurately. So we take a pro-active approach by making our documentation [...]
Is on site training available?
Yes. About 50% of our customers opt to have a trainer visit their site, or come to beautiful Seattle for a two day training session. We don’t recommend (or require it) for all customers, because frankly many of you can get started quite well on your own, thank you! (It is called Simple Accounting, after [...]
How long will it take me to get this system up and running?
So long as you use the included chart of accounts, you should be ready to begin entering new orders within a few minutes of installation; setup is quite easy. To convert from your present system will probably take a couple of days, however, including entering open orders, invoices and the various data files such as [...]
